In this seminar, Mr Dave Snowden shared with the participants on the developments on next generational KM and the use of rituals and networking to achieve organisational and behavioural change.

The Centre for OD organised a Roundtable Dialogue helmed by Professor Adrian Furnham, Professor in Psychology in the University of London on the topic of Leadership Behaviours in Shaping Organisational Culture. The Roundtable was attended by a small group of practitioners heading the OD function in various public sector agencies.

At this sharing session, three different perspectives on the use of Appreciative Inquiry (AI) in the Singapore Prison Service Cluster B were presented. Commander of Cluster B, shared from a leadership perspective the anticipated challenges facing Cluster B, why AI was chosen as an approach, offered personal insights on how he convinced his officers to come onboard the AI journey and shared his reflections of the process. The external consultant engaged by Cluster B, shared the theoretical aspects of AI and how theories of AI were translated into practice in Cluster B from a consultant’s perspective. We also had an OD practitioner’s perspective on the strategy, challenges, opportunities as well as the learning points when using AI in Cluster B.

As a leader, you spend the majority of your time communicating with others – other leaders, your team members, and subordinates, internal and external clients. You probably do not spend much time thinking about the way you communicate, nor are you likely, in the corporate setting, to get honest feedback on your communication style. Yet the quality of your communication largely determines your effectiveness in your work, particularly when you are trying to effect change as an OD Practitioner. This session will help you appreciate the art of communication and persuasion and provide guidelines for improving your own communication style in ways that help you become a successful proponent for change in your organisation and beyond.